FAQ
RÜX FAQ
Shipping & Delivery
Q: How long does shipping take?
A: Standard delivery takes 5–8 business days. Orders $70+ qualify for free shipping. We handle your order with care from our door to yours.
Q: How much does shipping cost?
A: Flat $5.95 for orders under $70. Free shipping on $70+ orders. Simple, predictable, hassle-free.
Q: Do you ship internationally?
A: Not yet — RÜX currently ships within the U.S. only. Stay tuned for international drops!
Orders & Payment
Q: What payment methods do you accept?
A: We accept major credit cards, Shop Pay, Apple Pay, and Google Pay.
Q: Can I pay in installments?
A: Yes! Use Shop Pay Installments to split your purchase into 4 interest-free payments — no extra cost to you.
Q: How do I track my order?
A: Once your order ships, you’ll get a tracking link via email. You can follow it all the way to your doorstep.
Products & Sizing
Q: How do I know my size?
A: Check our Sizing Guide linked on every product page. Each piece is designed for a relaxed, street-ready fit.
Q: Are the t-shirts unisex in sizing?
A: Most RÜX tees are unisex, designed to fit comfortably and stylishly across all body types. However, our crop tops run in women's sizing/fit. Please refer to our sizing charts located on each product page for accurate fit.
Q: What materials are used?
A: We use premium, 100% cotton built to last and hold up to your daily grind.
Q: How do I care for my clothing?
A: Wash cold, inside out with like colors. Do not bleach. Tumble dry low. Do not iron the graphic. Do not dry clean. Treat your RÜX pieces with care to keep them fresh and bold.
Returns & Exchanges
Q: Can I return or exchange an item?
A: Yes! You can return unworn items within 30 days of purchase. Visit our Returns page for full details.
Q: Do I pay for return shipping?
A: Returns are buyer-paid unless the item is defective. Check our Returns page for full instructions.
Brand & Community
Q: What is RÜX all about?
A: RÜX is for those who earn every win. Bold, unapologetic streetwear for people who grind hard and move with purpose.
Q: How can I stay updated on new drops?
A: Join the RÜX family via our newsletter and follow us on Instagram and TikTok. Never miss a drop or exclusive release.