Terms of Service
Welcome to Rüx. By shopping with us, you agree to the following terms. Please read carefully to ensure a smooth experience.
1. General
-All products are sold by Rüx LLC, based in the United States.
-By placing an order, you confirm that you are 18 years or older or have parental consent.
-We reserve the right to update these terms at any time. Continued use of the site means you accept the updated terms.
2. Orders & Payment
-We accept major credit cards, Shop Pay, Apple Pay, and Google Pay.
-Orders are subject to availability. If an item is out of stock after purchase, we will notify you and issue a full refund.
-Payment must be completed at the time of purchase.
3. Shipping
-Standard shipping is 5–8 business days within the U.S.
-Flat-rate shipping: $5.95 for orders under $70; free shipping for orders $70+.
-We are not responsible for delays caused by carriers. Tracking numbers will be provided once an order ships.
-Currently, we do not ship internationally. Stay tuned for future shipping expansion.
4. Returns & Exchanges
-Returns are accepted on unworn, unwashed items within 30 days of purchase.
-Buyer is responsible for return shipping unless the item is defective.
-Refunds are issued to the original payment method within 5–7 business days after the returned item is received and inspected.
-Exchanges are handled the same way: email us with your order number and desired replacement.
5. Product Information
-We strive to accurately display product details, colors, and images, but slight variations may occur.
-Rüx products are designed for a relaxed, street-ready fit. Refer to our Size Chart for exact measurements.
6. Intellectual Property
-All content on the Rüx website, including logos, graphics, text, and images, is owned by Rüx LLC.
-You may not reproduce, distribute, or use any content without our written consent.
7. Limitation of Liability
-Rüx is not liable for indirect, incidental, or consequential damages arising from the use of our products or website.
-We do not guarantee that the website will be error-free or uninterrupted, but we work hard to keep your shopping experience seamless.
8. Governing Law
-These Terms of Service are governed by the laws of the United States and the state of Maryland.
-Any disputes arising from the use of this website or purchase of Rüx products will be resolved under these laws.
Need Help?
-Questions about orders, returns, or products? Contact Rüx at info@ruxthelabel.com. We’ve got your back.